Terms and conditions

Opening Hours:

Monday – Friday: 9:00 am to 3:00 pm.

Saturdays: 9:00 am to 1:00 pm.

Sunday: Closed

We close on all public holidays

  

Delivery times:

Monday-Friday: from 9:00 am to 4:00 pm.

Saturdays: from 9:00 am to 1:00 pm.

Sundays: No deliveries.

Delivery outside delivery window it might be possible depending on driver availability but extra charges will apply.

Cakes can be picked up during opening hours. 

 

Refund/Exchanges/Cancellations: 

We require 48 hours notice for any cancellations otherwise you will lose 40% of you total order 

At , we aim to deliver the best possible product. 

will gladly refund, exchange or credit where goods: 

  • Are faulty - this does not include breakages in the delivery process where the delivery is out of our control (courier deliveries) 

If you're unsure of a product, please contact us prior to ordering and we can discuss. Please choose carefully, we do not normally give refunds if you: 

  • Simply change your mind, or

  • Make a wrong decision. 

 

Notes:

Cakes might have minor variations in colour and design.

We required at least 4 days’ notice for customized cakes. 

Cakes does not include cake toppers unless specified.

If changes in size or design are required, please call us on 0438012728.

 

Last minute orders:

Same day delivery is only available Monday to Friday, order must be placed before 11:00 am on that day. Delivery will be done after 3:00 pm.

Last minute cakes are limited to website options (Last minute category), customer can call anytime during business hours to discuss other options.

Delivery and flavours are subject to availability.